VACCINATION CERTIFICATE:
A current vaccination certificate or titre certificate must be provided for each dog at the start of each new course.
If one is not sighted by a staff member, the dog will not be permitted into class.
REQUIRED FOOTWEAR:
All persons present on our grounds must be wearing fully enclosed, non- slip footwear. This policy includes children of any age if their feet will be touching the ground. Unacceptable footwear includes thongs, high heels, sandals, ballet flats that leave the top of the client’s feet uncovered, or any shoe where the heel is not enclosed.
NO LATE ARRIVALS:
All clients should aim to arrive to our facility at least 10 minutes before class is due to start, to get their dog settled and in case of any unexpected delays. Late arrivals can disrupt the class and unsettle the other dogs, making training more difficult for the latecomer’s classmates. We want everyone to have the best experience possible during their lessons, and get the most out of each session.
ALL DOGS MUST BE ON LEASH & WEARING A COLLAR AND/OR HARNESS:
Clients must keep their dogs on leash at all times on our grounds, unless specifically instructed otherwise by a staff member. At all times, dogs must be wearing a well fitted, standard, flat collar that they cannot wriggle out of. Their leash may be attached to a harness or head-collar, but they must also be wearing a flat collar. This is so that a dog can be more easily and safely restrained in an emergency, or if they escape from their harness or head collar.
Do not bring your dog to class wearing a check/choke chain, prong collar or citronella/shock collar.
NO CONTACT BETWEEN DOGS – DO NOT ALLOW DOGS TO MEET EACH OTHER:
Clients must not allow their dog to reach another dog at any times on our grounds, unless specifically instructed otherwise by a staff member. Clients should ensure their dog give the other dogs present a sufficient amount of space to ensure no contact occurs.
This policy applies even if the two dogs know each other, or are from the same family. If two dogs arrive in the same vehicle they should be brought into class separately by their handlers. This policy is critical for the safety of all dogs and people present on our grounds. It helps to reduce the risk of spreading illness, keeps the dogs focused on their owners during classes, and ensures that fearful dogs are not pressured into defending themselves.
NO SICK OR INJURED DOGS:
Sick or injured dogs should not be brought to class. If they can be safely left at home, their owner should attend without them so that they do not miss out on the lesson. Female dogs in season should also be left at home.
PERMISSION MUST BE GIVEN BEFORE APPROACHING ANOTHER CLIENT’S DOG:
Humans without a dog may ask an owner for permission to greet their dog, but must not approach or touch the dog without first gaining permission.
HANDLERS UNDER 18 YEARS OF AGE:
For safety and insurance purposes, the person holding the leash of all dogs must be 18 years of age or older unless accompanied by an adult. Children and teenagers are welcomed and encouraged to take part in training their dog, but must be accompanied by an adult at all times.